Before you start using the watch, depending on the watch model you will either need to get a nano SIM-card or an eSIM profile. Below you will find our recommendations.
X1, X3S, XGO, X4 and X5 Play: the SIM-card should have both unlimited voice minutes and around 150 MB of mobile data per month. Data volume might depend on personal usage.*
XGO2, X4 and X5 Play come with a Giffgaff PAYG SIM-card that includes unlimited calls and 500 MB of mobile data.
X5 Play eSIM: The eSIM should have both unlimited voice minutes and around 150 MB of mobile data per month. Data volume depends on the personal use.*
* The watch can be connected to WiFi to lower the data usage, f.ex. while downloading a firmware update or uploading bigger files, such as songs and videos.
This list is being updated and only applies to the watches currently sold on our web shop - watches with an older firmware might not be able to use all the SIM cards on this list.
Important: We cannot guarantee the compatibility of different providers, even if they use the same network of those listed below.
|Canada||Rogers Communications Canada
3 (except XPLORA 3S & GO)
|*Make sure that your eSIM provider can deactivate the PIN code.
PosteMobile (except XPLORA 3S & GO)
Vodafone (except XPLORA 3S & GO)
* Switzerland has partly switched off the 2G network. We only recommend our 4G watches, namely: XPLORA 4, X5 Play (eSIM) and XGO2. The other watches might not work properly.
Note that not all providers operate 2G or 3G-networks. Before you purchase a SIM-card from one of the compatible providers, make sure that they provide the necessary network. XPLORA 1 and XPLORA Care only use 3G, while XPLORA 3S and XPLORA GO only use 2G network.
Like all smartphones, XPLORA works on its own and therefore needs a separate SIM-card with an individual number (note: so-called twin SIMs / multi-SIMs can't be used). Both contracts and pay as you go SIM-cards will work.