How to deactivate the PIN-Lock of your SIM-card

Before you can insert your own nano SIM-card in your XPLORA-watch, you have to deactivate the card's PIN-lock. XPLORA Kids does not support SIM-cards with PIN-lock and will reject such cards.

To remove the PIN-lock of your SIM-card, please insert the card into a smartphone.

If your smartphone uses Android, proceed as follows:

1. After inserting the SIM-card into your phone, open the "Settings" menu of your phone;
2. Tap on "Lock screen and security";
   
3. Open "Other security settings" (You might have to scroll down to find this menu);
4. Tap "Set up SIM card lock";
5. Set the controller next to "Lock SIM card" into off-position and enter the PIN to confirm.

Your SIM-card can now be used in your XPLORA-watch.

If you have an iPhone, please proceed as follows:

1. After inserting the SIM-card into your phone, open the "Settings" menu of your iPhone;
2. Tap "Phone" (you might need to scroll down to find this menu);
   
3. Scroll down and open "SIM PIN";
4. Set the controller next to "SIM PIN" into off-position. Enter the PIN to confirm.
   
   
   

You can now use the SIM card in your XPLORA watch.