Before you insert your nano SIM-card in your XPLORA-watch, you have to deactivate the card's PIN code. XPLORA watches don't support SIM-cards with PIN code and will reject such cards.
To remove the PIN protection of your SIM-card, please insert the card into a smartphone.
If your smartphone uses Android, proceed as follows:
- After inserting the SIM-card into your phone, open the "Settings" menu of your phone;
- Tap on "Lock screen and security";
- Open "Other security settings" (You might have to scroll down to find this menu);
- Tap "Set up SIM card lock";
- Set the controller next to "Lock SIM card" into off-position and enter the PIN to confirm.
Your SIM-card can now be used in your XPLORA-watch.
If you have an iPhone, please proceed as follows:
- After inserting the SIM-card into your phone, open the "Settings" menu of your iPhone;
- Tap "Phone" (you might need to scroll down to find this menu);
- Scroll down and open "SIM PIN";
- Set the controller next to "SIM PIN" into off-position. Enter the PIN to confirm.
You can now use the SIM card in your XPLORA watch.
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