How do I return my order?

You can return any item purchased on our website for a full refund within 30 days. 

The item must be returned in its original packaging and without traces of use.

Contact our Customer Support team for instructions on how to send the item back to us: support@myxplora.com. Let us know your order number and the IMEI number (found on the box of the watch) to speed up the return process.

Don’t forget to keep a proof of postage (tracking number or receipt) until your refund has been processed.