Some Xplora models have been discontinued and their spare parts are no longer available in our webshop, others haven't been added there yet. We encourage you to contact our Customer Support team at email@example.com to consult the stock for the item you’d like to order, as we may still have some stock left. If you’d like to order an Xplora strap, don’t forget to mention the colour and the model of the strap you’d like to receive.
Articles in this section
- Why do I see two profiles on my Xplora app and on the Goplay website?
- How small can a safe zone be?
- The item I wanted to buy on the Goplay Store is sold out
- Can I access the watch remotely to listen or see my child's surroundings?
- Where can I find a spare charger or a new strap?
- Can I download apps and games on the watch?
- I have paired the watch but the QR code still appears on the watch
- I am the guardian and I have changed my phone number
- Despite being a guardian, I see this message: Your request has been sent to the guardian. It's waiting for consent
- The watch and the guardian have the same number