Submit a request
Return your order
When will I receive my refund?
Can I cancel my order?
How do I return my order?
Quick answers to smart questions
How much radiation does the XPLORA emit?
Read the Terms of Service and Data Privacy guidelines for the XPLORA app and the XPLORA services here:
TERMS OF SERVICE XPLORA APP
Preparing the SIM-card
How to remove the PIN code of your SIM-card?
Which SIM-card/eSIM can I use? List of compatible providers
Questions regarding your order
What is the difference between X1, X3S, XGO, XGO2, X4 and X5 Play?