Other Topics

Return your order

• When will I receive my refund?
• Can I cancel my order?
• How do I return my order?

Quick answers to smart questions

• How much radiation does the XPLORA emit?

Read the Terms of Service and Data Privacy guidelines for the XPLORA app and the XPLORA services here:

• TERMS OF SERVICE XPLORA APP

Preparing the SIM-card

• How to remove the PIN code of your SIM-card?
• Which SIM-card/eSIM can I use? List of compatible providers

Questions regarding your order

• What is the difference between X1, X3S, XGO, XGO2, X4 and X5 Play?