FAQ
- Why do I see two profiles on my Xplora app and on the Goplay website?
- How small can a safe zone be?
- The item I wanted to buy on the Goplay Store is sold out
- Can I access the watch remotely to listen or see my child's surroundings?
- Where can I find a spare charger or a new strap?
- Can I download apps and games on the watch?
- Why am I getting calls from unsaved numbers?
- I have paired the watch but the QR code still appears on the watch
- I am the guardian and I have changed my phone number
- Despite being a guardian, I see this message: Your request has been sent to the guardian. It's waiting for consent
- The watch and the guardian have the same number
- How can I transfer Xplora coins?
- How do I change my watch's phone number?
- Xplora 4: The battery of my watch only lasts one day